Trust in the Leader of Collaborative Process Design and Facilitation
SKILL SK-26 | Learning & Institutionalization
Reflective Practice
The disciplined practice of reviewing one own professional actions, decisions, and approaches - identifying what worked, what did not, and what should change - and using that review to improve future practice.
How to Develop It
1. After-action reflection
After every significant engagement, write or record: what was my goal, what happened, what worked, what would I do differently? This takes 10 to 15 minutes and produces a cumulative learning record that reveals patterns over time.
2. Community feedback loop
After a series of engagements, ask two community members directly: is there anything I could do differently that would make it easier for you to raise concerns or participate? Use their responses - not your own assessment - to update your approach.
3. Practice journal review
Keep a running journal of practice reflections. Monthly, review it for patterns: what recurring strengths and gaps appear? What specific actions have you taken in response to your own reflections? Track changes over time.
Why This Skill Matters
Without reflection, practitioners repeat patterns they have not examined, including patterns that do not work. Reflective practice is the learning mechanism that prevents SE-GRM systems from remaining static in the face of changing conditions.
Observable Behaviors
+ Sets aside structured time for reflection after every significant engagement event
+ Reviews both what worked and what did not, not only critical incidents
+ Seeks feedback from community members and colleagues on the quality of their practice
+ Documents reflection outputs and tracks how approach changes over time
+ Uses reflection to identify skill development needs and pursues them
Self-Assessment
Read each Reflective Question below and honestly consider how consistently you demonstrate this in your actual fieldwork, not how you think you should behave, but how you do behave. Then assign a score from 1 (lowest) to 4 (highest):
(1) Not yet developed: Rarely demonstrated in practice
(2) Emerging: Demonstrated sometimes, but inconsistently or only under favorable conditions
(3) Established: Demonstrated reliably in most situations, including moderately challenging ones
(4) Adaptive: Demonstrated reliably even in high-pressure situations, and practitioner actively helps
Common Gaps & Pitfalls
! Treating reflection as something done only after failures - positive practice reviews are equally important
! Reflecting privately without seeking external feedback - self-assessment is always filtered
! Identifying insights through reflection but not translating them into concrete behavioral changes
Reflective Questions Score from 1 (lowest) to 4 (highest):
I set aside structured reflection time after significant engagements
I seek feedback from community members on my practice, not only from colleagues
I document reflection outputs and can demonstrate how my approach has changed
I use reflection to identify skill development needs and take action on them
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