Trust in the Leader of Collaborative Process Design and Facilitation
SKILL SK-15 | Coordination & Case Management
Inter-Agency Facilitation
The ability to convene and align actors from different institutions - developer, LGU, regulatory agencies, CSOs - particularly where jurisdictions overlap, mandates are unclear, or competing institutional interests create friction.
How to Develop It
1. Structured coordination session
Convene a coordination meeting with all relevant institutional actors. Use a structured approach: present the gap, invite each actor to describe their mandate and its limits, identify coverage gaps, and negotiate a shared response. Document everything.
2. Community-centered framing
In any inter-agency meeting, practice opening with the community-facing impact the coordination issue is producing rather than the institutional question. This reframes discussion around shared accountability to communities rather than jurisdictional defense.
3. Agreement documentation
After every inter-agency coordination session, produce a one-page summary: what was agreed, who is responsible for what, and what happens if commitments are not met. Circulate before leaving the meeting.
Why This Skill Matters
Novel project types frequently expose regulatory gaps and jurisdictional ambiguities not anticipated in existing frameworks. Someone needs to hold the coordination space, and this requires facilitation skills adapted to institutional rather than community dynamics.
Observable Behaviors
+ Convenes inter-agency meetings with a clear agenda, shared purpose, and decision-making framework
+ Manages institutional power dynamics without allowing any single actor to dominate
+ Keeps community impact at the center of inter-agency discussions
+ Produces clear, agreed outputs from coordination sessions with named responsibilities
+ Follows up on inter-agency agreements and escalates non-compliance
Self-Assessment
Read each Reflective Question below and honestly consider how consistently you demonstrate this in your actual fieldwork, not how you think you should behave, but how you do behave. Then assign a score from 1 (lowest) to 4 (highest):
(1) Not yet developed: Rarely demonstrated in practice
(2) Emerging: Demonstrated sometimes, but inconsistently or only under favorable conditions
(3) Established: Demonstrated reliably in most situations, including moderately challenging ones
(4) Adaptive: Demonstrated reliably even in high-pressure situations, and practitioner actively helps
Common Gaps & Pitfalls
! Assuming that bringing institutions together is sufficient - coordination requires active facilitation
! Allowing institutional positioning to displace community impact as the focus
! Not documenting inter-agency agreements, leaving room for later disagreement
Reflective Questions Score from 1 (lowest) to 4 (highest):
I can convene and facilitate inter-agency coordination sessions with a structured approach
I keep community impact at the center of institutional coordination discussions
I produce clear, documented agreements from every inter-agency coordination session
I follow up on inter-agency agreements and escalate non-compliance
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